SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TinyDoodle (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
good for price
Very beautiful and lovely ,very accurate product it's looks like I recommend the store,,the shipping super fast. I order on the 20-8-2019,and I received on 28 the same month. iam really satisfied with my purchase ,thanks to the seller I recommend you.
جميله thank
super
All cool
Very beautiful fabrics
Very cool cieniutki dresik, shipping in 2 weeks
I'm only happy here is ramer kakraz, and we are 1,4 and the child is not that small, a couple of times we will wear.
Material excellent quality problem that bought 18 months seems to be 3 years very large
Perfect I highly recommend
Labai fainas
Dresik super material mieki and no smell.
The suit is thin, for the summer, the size of 18 m for height 78 came just, without reserve
Nice
Really good quality, nice medium weight fabric and soft.
Nice and good quality
A pretty suit, thin, on a cold summer! a little with a smell, but i think it will wash off
It's very cute nice fine fabric is equal to the photo
Super babydoll and fast delivery :)
Arrival on date
item is good kept for the right time thanks ~~~
good, but too small for 9 months baby
For this money excellent quality i recommend
Very cool but material cieniutki.
The suit came up the truth we took for 6 months well, and he just now in 4 months well, no matter what the main thing is that not a small quality excellent really liked!
Delivery fast, size in size, light suit, for a cool evening
Perfecto
nice,soft clothes. very fast delivery. thanks!
It's prettier than the one in the picture. A cotton tracksuit, finite, and very nice. It smells a little paint, but it's normal. All the new clothes have some smell. I bought it for reborn doll, but it's ideal for kids. It comes very well in size. I recommend.
ok
Much too big by rozmiarowki
Thin quality, but fine by value
Delivery fast ordered for growth, for the spring, the smell is, there are no threads sticking out, cute, thin suit
Very nice
Ok. Very thin fabric.
.
Perfect thank you
super
A little cramped.. To order a larger size and it would have been perfect.. But of good quality!!
Nice packet, fine fabric, called thin fabric
Outfit arrived with strong odor but came out in 1 wash
Satisfaite
Gorgeous set exactly as described and great material. I messaged the store to change the size that I ordered and they replied right away and contacted the warehouse to help me with the request overall amazing experience with this seller.
gparts
I loved it.
Fast shipping and such as description arrived in less than 1 month
Nice quality!!
Super suit. The fabric is pleasant, soft, nothing sticks out, does not smell. Came quickly.
Looks nice
It is a little small